Transportation FAQ
Welcome to the Phenix City Schools Transportation FAQ page. We know families often have questions about bus routes, eligibility, safety procedures, and how to update transportation information. This page is here to provide quick, clear answers to the most common questions we receive throughout the school year. If you don’t see your question listed, our Transportation Department is just a phone call or email away and ready to help.
- How early should I arrive at my stop?
- My child left his jacket/bookbag/lunchbox on the bus. What can I do?
- A bus driver suspended my child. What can I do?
- The bus is late, what should I do?
- How do I confirm my child has been assigned to a bus?
- We have moved. What do I do?
- How do I find my child's new bus stop?
- What happens if I am not there to meet the bus? Can my student get off the bus?
- Can my child have more than one pick-up or drop-off address?
- Why does my child have a seat assignment?
- Can a sibling ride on a special education bus with my student?
- Will my student be removed from the bus if they do not ride?
How early should I arrive at my stop?
My child left his jacket/bookbag/lunchbox on the bus. What can I do?
A bus driver suspended my child. What can I do?
The bus is late, what should I do?
How do I confirm my child has been assigned to a bus?
We have moved. What do I do?
How do I find my child's new bus stop?
What happens if I am not there to meet the bus? Can my student get off the bus?
Can my child have more than one pick-up or drop-off address?
Why does my child have a seat assignment?
Can a sibling ride on a special education bus with my student?
Will my student be removed from the bus if they do not ride?
Have a Question We Did Not Answer? Contact Us
Our Transportation Department is here to answer your questions about eligibility, stop changes, or other route concerns.
Phenix City Schools Transportation Department
Phone: (334) 298-2823
Fax: 334-298-9219
609 5th Street South
Phenix City, AL 36869
