Transportation FAQ

  • The bus is late, what should I do?

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    If a bus is running late, children should remain at their stop.  Occasionally, there may be issues that cause late transportation (traffic delays, substitute drivers, mechanical problems, etc.), but the bus is coming.  If the bus is coniderably late (more than 20 minutes), you may call the Transportation Office at 334-298-2823 for more information.

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  • My child left his jacket/bookbag/lunchbox on the bus. What can I do?

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    Drivers check their buses before and after each route.  Lost items can be claimed by the student speaking to the bus driver or by calling 334-298-2823 and speaking to a Transportation official.

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  • A Phenix City Schools' bus driver suspended my child. What can I do?

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    Drivers and Transportation personnel do not have the authority to suspend students.  That authority lies with administrators at each school.  Please contact the school office and make an appointment to meet with a school administrator to discuss the issue.

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  • My child needs to ride a different bus home or get off at a different stop. What is the procedure?

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    Parents and guardians should send a note to the child's school to obtain administrator approval.  Office personnel will issue a bus pass to the student for the dates indicated on the note.  Please remember a note must be sent each time a child needs to get off on a new stop.  This is for the safety of your child and is necessary for record-keeping.

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  • We have moved. How do I find out my child's new bus stop?

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    You should contact the school office for more information and a bus pass.  You may also visit the Transportation Web Query to see bus drop off and pick up times.

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